Refund policy

Due to the nature of our food products and strict hygiene and safety regulations, standard quality items cannot be returned or exchanged.

If you received a damaged, defective, or incorrect item, please contact us immediately upon delivery. We will evaluate each case individually and offer an appropriate solution, such as a replacement, credit, or a full refund.

Contact us via email: uzsakymai@urbanfood.lt or phone: +37069988985.